Website Privacy Policy

This policy explains how this website handles information. How we use and protect your health information as a patient is described in our Notice of Privacy Practices.

Information you choose to send us

If you request an appointment online, the form is provided by a service that has signed a HIPAA business associate agreement with us. We ask only for what we need to contact you. Please do not include medical details in the request.

Analytics

We use Google Analytics to understand how people find and use this website: which pages are viewed, how visitors arrive, and whether they tap to call, get directions or start an appointment request. Google Analytics uses first-party cookies and receives information such as the pages you view, your approximate location and your device and browser type. According to Google, Google Analytics 4 does not log or store IP addresses.

We have turned off Google signals and advertising personalization, we do not send names, contact details or health information to Google, and Google Analytics does not run on our appointment request page. You can opt out with Google's opt-out browser add-on. We do not place advertising pixels on this website.

Phone calls

Calls to the numbers on this website reach our front desk. If we use call tracking to understand which pages lead to calls, it is provided by a vendor that has signed a HIPAA business associate agreement with us.

Maps and third-party content

Our location map loads from Google only when you choose to show it. Links to other websites are provided for convenience; their own privacy policies apply.

Contact

Questions about this policy? Call (716) 332-4838 or write to Lake Erie Physical Therapy, 531 Virginia Street, Suite 1, Buffalo, NY 14202.