Neck pain tends to arrive one of two ways. It creeps in over weeks of laptops, phones and long drives, or it shows up the morning after someone rear-ends you on the Kensington. Neck pain physical therapy can help with both, but the starting point differs, so we’ll take them one at a time. Either way, the aim at Lake Erie Physical Therapy is the same: find the movements that ease your neck, then build the strength and habits that support it.
The slow kind: screens, phones and pillows
According to MedlinePlus, everyday activities are most often to blame for neck strain: bending over a desk for an hour or more, a monitor set too high or too low, slumping while you read or watch TV, sleeping in an awkward position, and jarring neck movements during exercise. Arthritis in the neck (spondylosis), disc problems and sprains are other causes. APTA’s guide to neck pain notes that it most often affects adults between 40 and 70, and that most people feel better from an episode within 6 to 12 weeks.
This kind of neck pain often brings a stiff neck when you check your blind spot, an ache across the shoulder blades, and sometimes headaches that start at the base of the skull. If headaches are a big part of it, see our page on neck-related headaches. If pain, tingling or numbness travels into your arm, read about pinched nerves.
The sudden kind: whiplash after a car accident
Whiplash is a neck sprain or strain caused by the head whipping rapidly back and forth, commonly in rear-end collisions. The American Academy of Orthopaedic Surgeons points out that symptoms may not start until hours later or the next day, which is why you should be evaluated by a doctor after a neck injury even if you feel fine.
Common whiplash symptoms include:
- Neck pain that worsens with movement and peaks a day or so after the crash
- Muscle spasm and pain across the upper shoulders
- Headache at the back of the head
- Fatigue, irritability, and trouble sleeping or concentrating
- Numbness, tingling or weakness in the arms
Most neck sprain symptoms go away within 4 to 6 weeks, though more severe injuries take longer.
A note on New York No-Fault: No-Fault covers physical therapy with a referral, so start with your physician, and give your auto insurer written notice within 30 days of the accident. Our car accident and No-Fault page walks through the paperwork.
Neck pain physical therapy at Lake Erie PT
Your first visit
After a detailed history, we test how your neck responds to repeated movements and sustained positions using the McKenzie Method (MDT): tucking your chin, tilting your head back, turning and side-bending, while we watch what happens to your neck, shoulder blade, arm or head symptoms. Some necks show a clear preferred direction in the first session. When that happens, you leave with a movement you can use at your desk, in the car or before bed. If you have arm symptoms, we also check strength, sensation and reflexes. Both co-owners, Dr. Will Tso, PT, DPT, Cert. MDT, and Dr. Ryan Mitchell, PT, DPT, build neck care around this kind of testing.
What treatment usually includes
- Hands-on manual therapy for stiff joints and guarded muscles
- Mechanical traction or pain-relieving modalities when your exam suggests they’ll help
- Strength and endurance work for the deep neck and upper back muscles
- Workstation, phone and sleep adjustments that fit your actual day
- Education with spine models and pictures, so you know what to do during a flare
We’ll estimate how many visits you need after the first one and revise that estimate as you respond.
When neck pain needs a physician first
Physical therapy is not a substitute for a medical diagnosis. Call 911 or get to an emergency department for:
- Fever and headache with a neck so stiff you can’t touch your chin to your chest
- Neck or arm pain with shortness of breath, sweating, nausea, vomiting or jaw pain, which can signal a heart attack
- A fall, blow or crash after which you can’t move an arm or hand
See a physician promptly for numbness, tingling or weakness in an arm or hand; trouble walking or keeping your balance; loss of bladder or bowel control; trouble swallowing or breathing; a lump or swollen glands in the neck; or pain that is worse lying down, wakes you at night, or doesn’t respond to regular doses of over-the-counter pain medicine. After any car accident, see a doctor before starting therapy.
Small changes that help between visits
- Set your screen so you aren’t looking up or down at it for hours.
- Get up from the desk at least once an hour.
- Sleep on a firm mattress with a pillow that supports your neck.
- Use ice for the first 48 to 72 hours of a new flare, then heat.
- Keep moving gently: slow up-and-down, side-to-side and ear-to-shoulder motions.
- If a week of self-care hasn’t helped, get evaluated.
With most plans, neck pain that isn’t from a car accident doesn’t need a referral to start: New York’s direct access law allows up to 10 visits or 30 days, whichever comes first. Call (716) 332-4838 or request a visit online. Our Buffalo clinic is about a 4-minute walk from the Allen/Medical Campus Metro Rail station.
Sources
- Physical Therapy Guide to Neck Pain, ChoosePT (American Physical Therapy Association)
- Neck Sprains and Strains, OrthoInfo, American Academy of Orthopaedic Surgeons
- Neck pain, MedlinePlus Medical Encyclopedia, U.S. National Library of Medicine

